Frequently Asked Questions

Table of Contents

Quickly jump to one of the sections below.

• Deal Submission FAQs
• Deal Performance FAQs
• Subscription & Advertising FAQs
• Self-Service Platform FAQs

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Deal Submission FAQs

What is a “switched deal”?

• A switched deal allows you to replace a submission that was not approved—typically due to pricing or product concerns—without it counting toward your monthly submission limit.
• Switches must be approved by the Deal Specialist reviewing your original submission. A maximum limit of three switches is allotted per month. Please note that no switches are permitted during peak months (July, October, and November).
• To switch a deal, simply update the original submission with the new deal details once you’ve received approval.

What happens after I submit a deal?

All deals are sent to our Deal Specialists after submission. The Deal Specialists will research and compare your deal with similar deals that have been posted on our site, analyzing quality, price, and other deal details.

How long does it take for a deal submission to be reviewed?

Please allow at least 24 to 72 hours for our Deal Specialists to properly review your deal submission. Depending on your subscription level, your submission may be prioritized by our Deal Specialists.

What happens if my deal is approved/rejected?

If your submission is approved, it will be posted in our Hot Deals forum. If your submission is rejected, our Deal Specialists will provide feedback, pricing research information, and recommendations on how to better optimize your deal for the forums. You can check the status of your submitted deals on your deals dashboard.

Why was my deal rejected while another similar deal was approved?

Every deal is reviewed individually based on its price, quality, historical performance, and community interest. If another deal was approved, it likely met our current standards in a way yours did not.

If my deal is rejected, does that count towards my monthly allotment?

Yes, if your deal is rejected, it will still count as one of your allotted deal submissions.

What if my deal has a coupon code?

If your deal has a coupon code or any other special instructions for redemption, please state that in the description section of your deal post.

Can I update a published deal with a new coupon code?

Yes, if the original deal is still live and relevant, we can update it with a new code. Please contact our Customer Support team.

Can I update an older (inactive) deal with a new coupon code?

If the original deal is no longer live, it will need to be submitted as a new deal with the updated information.

What if my deal has an expiration date?

If your deal has an expiration date, please list it in the description section of your deal post as well as in the deal title. This helps our Deal Specialists prioritize your submissions.

Can Deal Specialists respond to user questions on my deal post?

Yes, Deal Specialists can step in to respond to user questions when appropriate, especially when clarification is needed or misinformation is being shared. However, it’s always best to provide our team with your customer service email or contact information so we can share it with users if needed.

Slickdeals users expect a high level of customer service, and providing a direct contact helps ensure a positive experience with your brand. Please reach out to the Customer Support team, and we can assess whether the situation requires a response.

Can I resubmit a previously underperforming deal at the same price?

Yes, but we recommend revisiting your offer and making improvements before resubmitting. Deals with a history of poor performance may be declined again.

How often can I resubmit a previously high-performing deal at the same price?

If a deal consistently performs well at the same price, we recommend limiting submissions to once per month. Posting the same deal too frequently can lead to “deal fatigue,” where users become less engaged over time, potentially resulting in lower performance. Spacing out submissions helps maintain interest and maximizes your results.

How is suggested pricing determined?

Suggested pricing is based on market trends, historical deal data, and what the community has previously responded well to for similar products.

Are there specific discount requirements for deal approval?

There are no fixed discount thresholds for approval. Each deal is evaluated individually based on its overall value, relevance, and appeal to the community.

Are there any review and/or rating requirements in order to have my deals listed on Slickdeals?

Minimum rating requirements vary by platform. Here is an overview:

• Amazon: 250 lifetime ratings
• eBay: Top Rated Plus store rating with 10K+ rating and 98% positive feedback
  • Not Top Rated Plus Store with a 20K+ rating and 98% positive feedback + quantity >= 20 available. (cannot be smaller availability when posted). Expensive items such as a 4K watch or other items in lower quantity will be discretion of mods to allow or not.
• Walmart: 250 seller ratings

Can I submit a deal from a new store?

Only pre-approved stores are eligible. If you'd like to submit deals from a new store, please reach out to Customer Support for review and approval.

How long does it take for a deal to go live?

Review times vary based on the package selected:

• Bronze: Up to 72 hours
• Silver: Up to 48 hours
• Gold: Up to 24 hours

Please note that during high-volume periods, review times may be slightly extended. We appreciate your patience and strive to review all submissions as promptly as possible.

How long should my deal be live for?

The longer your deal remains active, the greater the chance it has to gain visibility and traction with users. Short-lived deals may expire before they have the opportunity to reach the Popular or Frontpage sections, limiting their potential impact.

Why was my deal posted by someone outside of DSF?

Slickdeals is a community-driven platform. If a community member independently finds and shares the same deal, it may be published outside of your DSF submission.

Can I edit my deal once I’ve submitted it for review?

Yes. If you need to update your deal post, navigate to your deals dashboard, select “see deal” and click the “edit” button on the deal’s page. Make any necessary changes and then click “save”.

Please note that deal submissions may only be edited when they are in the "In Review" or "Pending" states.

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Deal Performance FAQs

How can I track my deal's performance?

To track the performance of your deal, visit your deals dashboard and click “see deal” to be taken to the deal thread. You’ll be able to see which forum the deal is currently in, how many votes/downvotes it has received, user comments, and more. Silver and Gold tier members may receive monthly performance reporting via their Account Manager upon request.

My deal isn't performing well, why is that?

Deal performance can be affected by several factors, including:

• Final Price including shipping

• Product quality
• Brand trust or recognition
• A better offer is available elsewhere
• Negative community feedback
• Low or inconsistent inventory

Here are some strategies can help new deals gain better exposure:

• Offer competitive pricing

• Use high-quality product images

• Ensure accurate and compelling descriptions

• Leverage limited-time or exclusive discounts

• Submit early to allow time for review and promotion

How long does it take for a deal to gain traction?

Performance varies based on many factors. Some deals gain attention immediately, while others take time depending on pricing, visibility, and community response.

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Subscription & Advertising FAQs

Will by deal still be posted after my DSF subscription ends?

Only deals approved and scheduled before your subscription ends will be posted. You must have an active subscription at the time your scheduled deal goes live for it to be posted.

I'm interested in opportunities to increase deal visibility, who should I speak to?

Slickdeals offers a variety of native and digital advertising opportunities. If you’re interested in learning more, please email merchants@slickdeals.net.

Featured Deals are one of our most popular paid placements, allowing customers to extend a deal's lifecycle on the Frontpage. In order for a deal to be eligible for a Featured Deal placements, it must be live on the site and have a minimum +3 upvote score.

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Self-Service Platform FAQs

We recommend watching the DSF Portal Walkthrough video to learn more about our self-service dashboard.

How can I view my published deals?

You can find your published deals in your dashboard that are in the “Live” status, or by clicking the link the Deal Specialist has provided.

What do the deal status on my dashboard mean?

• Submitted: Your deal was received and is awaiting review.
• In Review: A Deal Specialist is currently evaluating your submission.
• Action Required: We’ve provided feedback and are waiting for your response.
• Declined: The deal was not approved due to pricing, product quality, past performance, etc.
• Approved: Your deal has been approved and will go live once it’s available.
• Live: Your deal is currently published on the site.

I need to update my payment information. How can I do that?

If you need to update your payment information, please email merchants@slickdeals.net.

 

How do I make changes to my subscription plan?

To make changes to your subscription plan, please refer to the articles below:

• Changing your Subscription Plan
• Cancelling your Subscription Plan